Important Information
Policies
To help make your stay at Villa Fleur De Lys in Zanzibar as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Essential terms outlining arrival procedures and guest guidelines.
- Check-In & Check-Out
Check-in is generally available from early afternoon, with check-out scheduled for late morning.
- Identification & Payment
Valid photo identification is required at check-in. Payment methods and deposits depend on booking terms.
- Cancellation Policy
Cancellation and prepayment conditions vary by rate and room type. Guests should consult their booking confirmation.
- Smoking & Pets
Indoor areas are non-smoking. Pets are not permitted.
- Transfers & Extras
Airport transfers and excursions can be arranged upon request and may involve additional charges.